LASH SERVICE
How long have you been in your current studio?
We’ve been in this studio for three years. We just upsized from a smaller unit. We’ve been in business for about nine years. Before I had a studio, I went from client to client at their homes.
Do you use a different application style on everyone, or is there a basic method that you use for clients?
I do a different style on everyone. There is a basic style, most people want a cat eye shape. A lot of my clients are older, so they want to stick to whatever looks more natural. If you have younger clients, they might want more of the va-va-voom.
When doing a fill, how do you check on the integrity of the client’s natural lashes?
I can see the growth of the natural lash. When you see one eyelash isolated, you can see the growth and tell that that’s a healthy natural lash. Eventually, that extension is going to fall off and I will attach another lash.
How often do your clients come in for fills?
My clients come about every two to three weeks.
What advice do you have for other lash artists to schedule their clients for fills?
To get clients in for fills, the best way is actually to get people on a standing appointment. That way, in two weeks when they’re scrambling for an appointment, at least they have something already in the books. That way, if we need to move it around we are able to do so.
Do you think all clients are eligible for lash extensions?
The only clients I would advise to use a lash serum for a couple weeks are new clients that come to us and we’ve taken off very heavy lashes. Whether the lashes are too heavy or the glue was too heavy, once we see what is remaining we can tell that they are very thin. If we try to do a correction from another artist and we can see that their natural lashes are very fine, then we’ll tell that particular client they might want to take some biotin or horsetail and come back in a couple of weeks.
RETAIL
Horsetail is one of the supplements you have in your retail area. Why that particular supplement?
Horsetail helps the hair to grow. Biotin keeps the hair strong, but the horsetail is what makes it actually grow.
TRAINING
How many artists work with you now?
I have four other girls beside myself. We’re doing really well!
How did you know you needed to add more artists to your team?
It was really quite difficult but it was just out of need. I needed someone to help. I would have clients call but I wouldn’t have space and they would freak out and I didn’t want to turn them away.
What were three main things you were looking for when hiring a new lash artist?
As far as finding someone that would fit well with my technique, I trained them myself. I made sure I found someone who had their esthetics license or if it was someone I already knew, I advised them to go get their license. Then, I trained them on how I wanted the lashes to be done.
BRANDING
Why did you decide to create and use your own brand of lashes here at Ohh! Lashes?
It was a little bit of both for branding and because there was something missing from the market. I wanted a certain thickness of lash and I wanted my clients to know that they were getting the brand from the place they were coming to.
Do you have a training program for your lash brand?
Yes, I do. The training program is part of another company of mine called Lash Nation. We market the training programs separately and it’s on our website. We also have an Instagram from the training.
What other services do you offer?
We also offer threading and makeup. I am a self-taught makeup artist, so it’s something I always had as an add on service. We do ask that clients let us know beforehand if they need makeup after their lashes so we can go ahead and extend the time.
Do you ever recommend lash extensions for special events?
Absolutely! If it’s for a wedding, they have all sorts of events going on and then the honeymoon, so having extensions is actually perfect for a bride. If she doesn’t want to continue it after, that’s totally fine, but for her actual wedding event I always recommend extensions.
