If business is down or stagnant, or you just need an invigorating pick-me-up for your spa, it might be time to take a good hard look at your menu. Sometimes all it takes to kick things up a notch is to remove what's not working, add exciting new options, and really figure out what your clients need... and want. Here's how four spas found increased revenue and client satisfaction just by changing their menus.
TAKE A RISK
Kohler Water Spas, with four locations in Wisconsin, Illinois, and Scotland, calls their 2018 menu revamp a "huge risk," but it was a risk worth taking. They did what some might think is the unthinkable by removing their top-selling massage and facial, Custom Massage and Classic Facial, along with other treatments, and replaced both with two uniquely, customizable services.
Les Nouvelles Esthétiques & Spa
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